Very satisfied with the level of service and professionalism from Stop Auction Pros. We had to resolve two separate foreclosure filings, and the team got everything done in just under 3 days. It would’ve been completed in 2, but a slight miscommunication came up and was quickly resolved by Kimberly, the supervisor.
Overall, I would definitely recommend Stop Auction Pros to family and friends. From start to finish, everyone I spoke to was respectful and professional.
Mike and John were the first to review my case and diagnosed that my 30+ year mortgage situation had reached a point where action was necessary. Mike helped me out as a sounding board, listening to my concerns without rushing me. John handled the pricing and options clearly, no pressure, and then moved things along to the next phase.
For the main process, Nathan and his team executed the plan quickly and efficiently. Everything was in place within 2 days. A few things were initially overlooked, but Kim acknowledged them right away and handled it with professionalism and grace. I really appreciated her leadership.
Once everything was resolved, Kim and Sophie followed up to make some final updates. They spent about 4 hours walking me through the paperwork, confirming all details, and making sure I had no remaining questions or concerns.
Behind the scenes, Kim also kept in touch through email, answering my questions and making sure I had the right people helping me when needed.
Thank you to the whole Stop Auction Pros team!